Refunds will only be issued if requested by email (on the contact us page) if received NO LATER than 11:59 PM EST 2 weeks prior to the event on that Wednesday evening. Due to payment requirements due with the venue for the official headcount, NO REFUNDS WILL BE ISSUED AFTER THIS DATE.
Ticket transfers can occur anytime but the transaction is not the responsiblity of NBW. If you work out your own deal to transfer tickets, the original ticket purchaser MUST submit the information regarding who your ticket will be transferred too prior to their arrival at the event. If NBW has not received this email prior to the new guest arriving, the ticket will not be honored. This protects you and your ticket from misunderstandings as well as insures there is a record of the transfer for NBW to update the record with. Any questions please ask in the Facebook chat or via our contact form on the website.